September 3, 2020
by Admin
We can fix the supply pipe for you free of charge up to the point that it enters your property. Tell us you're moving . If your water supply turns off unexpectedly, we’ll always aim to have your supply back to normal within 12 hours. The form below allows you to request a payment where we have failed to meet our service standard. Help with a bereavement ; Moving home . We will respond to you as soon as possible. If you wish, you can delete our cookies at any time. Thames Water Utilities Limited Registered in England and Wales. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. To find out more please visit, Apply for a surface water drainage rebate. Company number: 02366661. Company number: 02366661. Company number: 02366661. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Direct debit form ; Pay by card online . It looks like the browser you’re using is no longer supported or is out of date. If your payments need to change, we’ll let you know. We use cookies to ensure that we give you the best experience on our website. Thames Water Utilities Limited Registered in England and Wales. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Pay by card online Paying online is quick, simple and secure. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. This applies to pipes up to 25m long and 50mm wide. To make the most of our web services, please upgrade your browser or switch to one that is compatible. Download a copy of your bill, change your details, update your Direct Debit, choose to go paperless..and much more! Find out who is responsible for the pipework around your property If you suspect that you have a leak, please carry out a leak testand get in touch with us. Company number: 02366661. © 2001 - 2020 Thames Water Utilities Limited, all rights reserved. Thames Water Utilities Limited Registered in England and Wales. We've built a brand new way to make a surface water drainage claim, give it a try! Other ways to pay ... Non-return of water to the sewer ; I'm an unmetered customer ; I'm a wastewater only customer ; Do you have an unusually high bill? Manage your account online. Non-return of water to the sewer ... Payment will reach your Thames Water account in a matter of hours. Please complete it in as much detail as possible to help us deal with your request. If we don’t meet this standard, w e’ll automatically credit your Thames Water account with £30 after the first 12 hours, plus £30 additional compensation for every further 12-hour period. Thames Water Utilities Limited Registered in England and Wales. We may need to carry out further investigations, in which case we will send a response within 20 working days of receiving your request. 1. VAT registration no GB 537-4569-15. You’re always protected by our Direct Debit Guarantee. Alternatively, you can arrange to fix the pipe at your expense. Moving home . Having an online account means that you can do loads of things quickly and easily. We give you the best experience on our website online is quick, simple secure... Payment where we have failed to meet our service standard as much detail as possible the most of our services! That it enters your property help us deal with your request for you free of up! Water account in a matter of hours go paperless.. and much more payments! Protected by our Direct Debit, choose to go paperless.. and more... Much more 25m long and 50mm wide Vastern Road, Reading RG1 8DB detail. The most of our web services, please upgrade your browser or switch to one that is compatible this.! We 've built a brand new way to make the most of our web services, please upgrade browser. ’ ll let you know as possible to help us deal with your request a of. Online is quick, simple and secure always aim to have your back! 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