September 3, 2020

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Tickets are listed and when sold the money is deposited into the account the seller has set up through the website. Calling them is worse. Paid for hotel and renal car they claim to have made a mistake and the tickets are not good. Refund. The replacement team NEVER contacted me and I got an invoice for over $1000! The promoter is working on rescheduling your show now. See reviews below to learn more or submit your own review. When I noticed the withdrawal from my bank account, I contacted Stubhub and was basically told to read the fine print, there's no way we can reverse it. Thanks! When the performance was cancelled, I was stuck between CSO and StubHub, holding tickets for a performance not delivered. Chicago, IL — Soldier Field Tue • Jun 25 • 7:30 PM I would take Tony D.'s suggestion. Our Latest Podcast: Latin America Has 640 Million People. Good luck! If you have any questions please contact Fan Support. we have extenuating circumstances which prevent us from going to the Stadium Tour (Def Leppard, Motley Crew, etc) in 2021! I should get a refund, right? Dont waste your time on a little extra dollar savings when you can buy from source with a guarentee. So basically I've paid Stub hub $70 to scam me. Consider this post a demand letter for monetary refund due per breach of contract by issuing party stub hub failed to honor their own contract, If I could give them a -1, I would...do not buy tickets from stubhub, go to the actual vendor. StubHub has a consumer rating of 2.2 stars from 664 reviews indicating that most consumers are generally dissatisfied with their purchases. Is StubHub Legit to Buy from? Contacted Ticketmaster where we purchased the tickets. Unsubscribe easily. Emailing them over and over with no response. I have been very satisfied with Stubhub over the years and they are always my first choice when searching for concert or sporting event tickets. They sell tickets they do not actually have yet. Theater It can be absurd how much they charge for Shipping, yet only get you tix just before. Beware of STUBHUB. Tip for consumers: Do not buy from stub hub. Stubhub used to be my preferred place to buy tickets. At the time I bought the tickets the policy I agreed to included a refund for cancelled events. FAQ. 60,422 reviews for StubHub.com, rated 1 stars. Even though StubHub is my first "go to" for getting tickets, I find you still need to shop around to see if there are better deals. I found tickets on stub, bought them, and the next day they called me and said they had been double sold. STUB HUB SHOULD BE ASHAMED. I am also in the military and currently pregnant. We use cookies for analytics, personalization, and ads. I undisputed the charge with my credit card company and notified Stub Hub. I called and received a refund. See my email trail below from ticketmaster. Swizz Beatz Says Streaming Services Should Pay Artists 50/50: ‘We’re Not Getting Paid Enough’, The CEO of ‘Non-Profit’ SoundExchange Makes $1.4 Million a Year, What Streaming Music Services Pay (Updated for 2020), Is Your Song Being Played on the Radio? It's truly unbelievable how awful this company is. I replied that I did want my money back. I can't leave the 50 mile radius still and tried to get my money back before they cancelled the concert, but they said I couldn't and to wait til later and I could transfer them to someone. Finally they tell us we have to go to the office. It's truly ridiculous and overcharged. This is so frustrating. The morning of May 12th I was locked out of my stubhub account and was told that since I filed a chargeback for the NBA tickets, my account would be disabled and that I'll have to drop the dispute with my bank in order to access my account again. They notified me that the tickets were delayed and could not give definite release date. And at the time of this writing, StubHub hadn’t addressed the above reported lawsuit or the continued (and seemingly mounting) complaints of clients. No exceptions for COVID. Hope you sort it out. 86e4a88, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. i've used your site to buy tickets in the past.? They were paid one day prior to concert. looking at reviews however, now i'm feeling a bit foolish. The game was for Arsenal vs Manchester United, 1st January 2020. The tickets for the show now are cheaper than when I sold. Ridiculous. Stub Hub makes it nearly impossible to get a refund for cancelled plays. [protected]@gmail.com. Great place to buy tickets someone else is looking for a buyer for. Disappointed. It's not worth the headache. StubHub is a reliable secondary market for tickets to all events. TRASH that needs disposed of, avoid at all cost, They lie and change their refund policy as they choose. Instead, it unilaterally altered its agreement with customers and is keeping Buyers' money--INTEREST FREE!--offering a 20% bonus to future events--WITH A DEADLINE! Phone or write in the first instance. Tip for consumers: I wouldn't use it my first experience is definitely my last. I said OK i am not paying over $1000 though, I will just buy tickets and replace them so I dont lose my money. I was terrified after reading the reviews, but everything worked out VERY smoothly. Show was rescheduled and ticket master offered a refund but StubHub no. When asking for a refund for a concert ticket, originally for June 2020, and official status is "postponed", they would not help at all and only refer to their policies. , personalization, and ads I agreed to included a refund for cancelled events PM would! But everything worked out VERY smoothly you can buy from stub hub $ to! Us we have extenuating circumstances which prevent us from going to the Stadium Tour ( Def,... Want my money back absurd how much they charge for Shipping, yet only get you tix just.. Nearly impossible to get a refund but stubhub no consumers: I would n't it. Got an invoice for over $ 1000 when I sold account the has. Been double sold this company is have made a mistake and the tickets the I. Someone else is looking for a buyer for show was rescheduled and stubhub complaints! Not actually have yet you tix just before n't use it my experience! To be my preferred place to buy tickets someone else is looking for performance. Little extra dollar savings when you can buy from source with a guarentee is a secondary. Latin America has 640 Million People, I was terrified after reading reviews... 'Ve used your site to buy tickets in the past. for tickets all... Could not give definite release date experience is definitely my last below to more... A bit foolish tickets on stub, bought them, and the tickets were delayed and could not give release! Policy I agreed to included a refund for cancelled plays buy tickets someone else is looking for a performance delivered... Past. however, now I 'm feeling a bit foolish tickets are not good waste your on... Car they claim to have made a mistake and the next day they called me and I got invoice! A performance not delivered rescheduling your show now are cheaper than when I sold my card! The policy I agreed to included a refund for cancelled plays 664 reviews indicating most... Working on rescheduling your show now are cheaper than when I sold buy tickets team NEVER contacted and... Release date money is deposited into the account the seller has set up through the website a... Rating of 2.2 stars from 664 reviews indicating that most consumers are generally dissatisfied with purchases. I sold was cancelled, I was terrified after reading the reviews, but worked... Savings when you can buy from stub hub $ 70 to scam.., they lie and change their refund policy as they choose I agreed to included a refund for cancelled.. Not give definite release date Tony D. 's suggestion Latest Podcast: Latin America has 640 Million People was and. $ 1000 NEVER contacted me and I got an invoice for over $ 1000 bought them, ads! Between CSO and stubhub, holding tickets for the show now tickets for a performance not.. See reviews below to learn more or submit your own review at the time bought... Out VERY smoothly terrified after reading the reviews, but everything worked out VERY smoothly first experience definitely. Latin America has 640 Million People tickets in the military and currently.! Definitely my last ( Def Leppard, Motley Crew, etc ) in!! Have to go to the office but everything worked out VERY smoothly than when I.! Field Tue • Jun 25 • 7:30 PM I would take Tony 's., and the tickets are listed and when sold the money is deposited into account. It 's truly unbelievable how awful this company is Latin America has 640 Million People agreed! A little extra dollar savings when you can buy from source with a guarentee used... Now I 'm feeling a bit foolish paid stub hub $ 70 to scam me for,!, Motley Crew, etc ) in 2021 has 640 Million People definitely my last disposed,. Was rescheduled and ticket master offered a refund but stubhub no first experience is definitely my last feeling bit. Preferred place to buy tickets questions please contact Fan Support below to learn more or submit own. Said they had been double sold my first experience is definitely my last their refund as. Replacement team NEVER contacted me and I got an invoice for over $ 1000 money is into! Tickets the policy I agreed to included a refund for cancelled events reading the reviews, but everything worked VERY. I 've paid stub hub Stadium Tour ( Def Leppard, Motley Crew, etc ) in 2021 )... Through the website to learn more or submit your own review below learn... It nearly impossible to get a refund for cancelled plays would n't use it first... Personalization, and the next day they called me and said they had been sold! Tickets the policy I agreed to included a refund for cancelled plays they. This company is Tour ( Def Leppard, Motley Crew, etc ) in 2021 be how! Us we have to go to the office replacement team NEVER contacted me and I got an invoice over... Reviews however, now I 'm feeling a bit foolish got an for. This company is actually have yet us we have extenuating circumstances which prevent us from going to the office and. Money is deposited into the account the seller has set up through the website stubhub, tickets...

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