September 3, 2020

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Excuses are empty. They were rude, dismissive and far from helpful besides not having medications in stock- Horrible was my experience. I've always been very satisfied with their customer service as well as their products. Days were wasted just waiting for their phone call. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. “They're a bit generous with the transdermal gel, so each syringe always has 1 extra dose packed in past the end line.” in 4 reviews, “My cat loves the little toys that come free with her meds more than than the toys I spend money on for her!” in 7 reviews, “We have used ROAD RUNNER PHARmACY for about Two Years and they never fail to send fast free delivery of our pet's medications.” in 5 reviews, We provide veterinarians and their patients with customized compound medication. So was the next order (first refill). If you have not received the medication, please let us know and we will work with you in getting a replacement. Fax: 623-434-1181 or 1182. I am a prescribing veterinarian who has used this compounding pharmacy for decades. Friday they finally ship it but it doesn't get here until the following Tuesday. Within 24 hours his health declined dramatically and within three days he was admitted to the hospital. About Us. The saga started when my vet's office ordered the wrong dosage of a transdermal medication. No weekends, usually. Fax: 623-434-1181 or 1182. Home | Roadrunner Pharmacy . , so each syringe always has 1 extra dose packed in past the end line. I was told that it would be sent out the same day, as the product that I ordered was proactively kept in stock. for about Two Years and they never fail to send fast free delivery of our pet's medications. Avoid this place at all costs! Some of the sources of information BBB relies on are temporarily unavailable. Then they won't fill it until you pay. Right on the money. I am sorry you feel the medication did not arrive in a timely manner. Great pay and benefits. One of the Nation's Largest Formulations of Veterinary Compounded Medications. http://www.ethicalcommunity.org/roadrunnerpharmacy. So for the following 3 days we were forcing a pill down his throat, giving him no option but to take his full 3mg dose.Side note: you CANNOT cut out these types of meds cold turkey so we knew we had to force him to take it, even though we could tell he was starting to act a little weird.In the middle of the night on the 3rd night of him getting the full dose, i woke up to my cat howling and screaming followed by projectile vomiting and more howling.We rushed him to an er vet where they concluded that he had ingested some type of poison and was on the brink of dying.That vet suggested checking on a few things in our home as well as following up on the new bottle of medication we he just received to make sure nothing in the compound had changed.WELL.......After waiting an entire day to hear back, Roadrunner notified us that they had in fact made a mistake. roadrunnerpharmacy.com / (623) 434-1180 / (877) 518-4589 Roadrunner Pharmacy is one of the leading veterinary compounding pharmacies in … Our commitment to providing the highest quality medications at reasonable prices is why over 7000 clinics nationwide have placed an order in the last year alone. They also had a policy of sending new prescriptions overnight and refills in 2-3 days. Had they sent it USPS mail, I would have gotten it Saturday. Luckily, our story ended with our sweet boy making It through, but i fear it could not end that way for all if this were to happen to someone else. It was not. Back stabbing, slander environment. Several months ago, I ordered a prescription for my mother's dog. Contact the business for more information about recent service changes. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. Everything seemed to be going well with my Cushing's dog until his prescription changed. I have been here for several years and have only experienced positives but I also work my butt off. 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? … These people shouldn't be allowed to stay in business- they are harming pets. Dr.…", "I took my dog to our normal vets office for a tumor under her chin that was about the size of a quarter. The saga started when my vet 's office ordered the wrong dosage of a transdermal medication Horrible was my.! 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