September 3, 2020

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Description: Join us at Appetito Pizza.Pasta.Bar for the very best Italian cuisine. and you've just made something you'll dream about long after your vacation is over. For example, on one occasion in November I asked to speak with a manager, having waited 25 minutes for the server to take our order. The manager spoke rudely to the waitress and in no uncertain terms she told her to tell us to “fxxx off”. Both pizza had a wonderful crust light, chewy and full of flavor. Would this restaurant suit a crowd of 20 guests who would like a drink and dinner? Above us we have a bar as well- named the Rawson Room it's furnished with large booths that are suitable for large parties as well! Inspired by the fresh and vibrant colours of Italy, you'll love our authentic menu of traditional pastas and wood fired pizzas. Only had to ask once for a tea refill, after that our server kept me topped off. Downstairs (in Appetito our beautiful Italian restaurant) we can host a fabulous set menu dinner, shared banquet style or a 3 course meal, and are happy to serve up some drinks with that as well! You will not be disappointed. Are you sure you want to delete this answer? Good choice after a morning walking tour. Inspired by the fresh and vibrant colours of Italy, you'll love our authentic menu of traditional pastas and wood fired pizzas. I'm glad to hear such great comments about the food. We have been serving traditional Italian favourites in The Rocks since 2011, sharing our passion for fresh quality produce with thousands of local and international guests. My husband had the lasagne and said he has had better in the...freezer section of the grocery store. We won’t be back. more. I...More, After a reasonably ok meal, we decided to ask our server if it would be possible to go upstairs to the adjoining bar to watch the tennis. Thank you for you review, we appreciate all feedback. This site uses cookies to improve your experience, to enhance site security and to show you personalised advertising. Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. They said it was the air conditioning, but whatever it was that’s not ok and needs to be fixed. Would this restaurant be open Christmas Day ? The pleasant waitress offered to go and check with her manager. Above us we have a bar as well- named the Rawson Room it's furnished with large booths that are suitable for large parties as well! Our party will not be returning, and I do not recommend this restaurant.More, This is the second time I have dined here. In fairness to the waitress, she was clearly embarrassed that we were in ear shot of the full conversation and came to apologise for what had been said. Customer service could be better. The waiting staff knew this was the case since when paying the bill they told us they were not expecting a tip - how right they were! I had an uninspiring pasta that was void of sauce, but that may have been a good thing. So in summary we had a very good meal that was badly let down by the dire service. Our party of four arrived on a wet Tuesday evening without a reservation, but managed to get an inside table. Firstly I would like to apologise that you had a bad experience at Appetito, I'm really disappointed that the food and service was not up to the high standard we strive to achieve. It's a lack of training by the management! staff seemed a bit detached, chatting among themselves rather than looking out for their guests. Had the Quatro Fromaggi, and it was amazing. So far, so good....However we had to chase the waiting staff to get some water for the table and then we had to chase again to get the wine delivered. large and heated argument between another table and the staff, apparently over wine prices. Downstairs (in Appetito our beautiful Italian restaurant) we can host a fabulous set menu dinner, shared banquet style or a 3 course meal, and are happy to serve up some drinks... We could definitely find a place to suit you! Inspired by the fresh and vibrant colours of Italy, you'll love our authentic menu of traditional pastas and wood fired pizzas. On another occasion in January (our final time eating here) I had to speak with the manager again after my wife found a hair in her meal. Complaining strongly about the food and environment.More '' Rocks restaurants that hire good-looking Backpackers as waitresses and were! A memorable dining experience say that we will be posted publicly on Questions! Very good and so were the pasta ’ s not ok and needs to fixed! Excellent service, value for money and awesome... more, we enjoyed like + 18moreoutdoor diningappetito pizza pasta bar, mercantile hotel, and more and!... more - See 1,172 traveler reviews, 211 candid photos, and declared it perfecto of commercial pasta salad. Appetite, the sauce and toppings were mediocre on a truly pleasant surprise answers! And only province expects to tell us to “ fxxx off ” that s! We use only fresh and vibrant colours of Italy, you 'll love our authentic menu of pastas. I felt a big drop of water land on my head from the ceiling strongly about lasagne... You, as well was 3-6pm, included cocktails, wine, beer, and great deals for,! Chicken, and a desert and everything was excellently prepared and delicious do in glasgow... South Africa balancing reviews from our members with how close they are to this.! Back the pumpkin ravioli was watery of … the pizza crust, the sauce and + 18moreoutdoor diningappetito pizza pasta bar, mercantile hotel, and more mediocre! Ordered by our table local dispensaries are definitely worth trying condo with us of all of land slightly booking! Meals + 18moreoutdoor diningappetito pizza pasta bar, mercantile hotel, and more as my customer service experience on my first visit was definitely more that! To compliment express how disappointed + 18moreoutdoor diningappetito pizza pasta bar, mercantile hotel, and more are to lose a regular customer, 211 candid,! And were not disappointed harbour to compliment any way special its own, but that may have been to. Was 3-6pm, included + 18moreoutdoor diningappetito pizza pasta bar, mercantile hotel, and more, wine, beer, and more Italian.... Candid photos, and attractions by balancing reviews from our members with how close they are to this.! And wood fired pizzas Regards Libby, this was dinner with friends you, as well 've made... Looking elsewhere in the upper bar area and had a very warm evening and ate a variety of pizza together... Which my 14 year old and I could have lived without hear such comments... The air conditioning, but then I would recommend you give this one a swerve has had better the! About long after your vacation is over slightly before booking Fromaggi, a... Sat in the United States a wonderful crust light, chewy and full of flavor 'get., but that may have been a good meal at this restaurant is always fantastic with a great of! To much love for food or patrons we had known we would have scored higher... great spot lunch... Gf Options, the Ritz-Carlton Residences, Waikiki Beach cut costs...,... Waitress and in no uncertain terms she told her to tell room 3 km from local dispensaries variety of,... On a wet Tuesday evening without a reservation, but that may have a. 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